Ordering

To order simply send an email request for the specimen/s of interest recording the sample number.

We will send a confirmation via email of receiving of your order and total amount including shipping.

 

Payment:

All prices are in Euro.

Payment can be done as follows (in Euro as well as US $):

1. Western Union (a safe and fast way to send money internationally);

2. Wire money transfer to our account (in US $ and Euro) - for details, please email me.

3. PayPal  

Packing

The specimens will be protected to a maximum against damage or impact. However, we would like to stress that when you open the package, you should really care about opening.

 

Delivery

Usually we use the Priority Mail Delivery (a service of the Bulgarian post office).

Other way of sending the specimens will only be used if the client expressly indicates it (the faster ways, but too expensive are: EMS, DHL, and FedEx).

All deliveries will have to be signed for as proof of delivery. Should you be out when a delivery is made, you will be carded and you will have to re-arrange a re-delivery via the telephone number on the card. To prevent delivery problems, many customers state a delivery address which is different from an home address for example (e.g. work or neighbor). You can do this when ordering your goods.

 

Refunds

I describe the material as accurately as possible, to minimize any potential discrepancy felt on receipt. However, if you are not satisfied with a specimen, please send it back promptly in its original condition, well packed. The customer will pay all shipping charges. All return fees will be also paid by the client.